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Cookie Policy

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Last updated: December 5, 2025

1. Introduction

This Cookie Policy describes how the website pamasoft.com (the "Site"), managed by Elleffe sas (VAT 05657500483), uses cookies and similar technologies to collect and store information during browsing.

This policy is an integral part of the Privacy Policy and must be read together with it. By using the Site, the user accepts the use of cookies according to the methods described in this document.

2. What are Cookies

Cookies are small text files that websites send to the user's device (computer, tablet, smartphone) during browsing. They are stored in the browser and subsequently retransmitted to the site on subsequent visits.

Cookies allow:

  • Remembering user browsing preferences
  • Facilitating and speeding up site navigation
  • Collecting anonymous statistical information on site usage
  • Improving user experience and site functionality

3. Types of Cookies Used

The Site uses exclusively third-party analytical cookies. We do not use profiling cookies nor cookies for direct marketing purposes.

3.1 Analytical Cookies - Google Analytics

The Site uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to collect aggregated statistical information on Site usage in anonymous form.

Purposes:

  • Analyze website traffic
  • Understand how users interact with the Site
  • Improve Site content and usability
  • Optimize technical performance

Cookies set by Google Analytics (GA4):

Cookie Name Duration Description
_ga 2 years Used to distinguish unique users by assigning a randomly generated number as a client identifier.
_ga_<container-id> 2 years Used to persist session state (GA4).
_gid 24 hours Used to distinguish users.
_gat 1 minute Used to limit request frequency (throttling).

Information collected:

  • Pages visited and time spent on each page
  • Approximate geographic origin (city/region, not precise address)
  • Device type, operating system and browser used
  • Screen resolution
  • Browser language
  • Traffic source (e.g. search engines, direct links, referrals)

IP Anonymization:

We have configured Google Analytics to anonymize user IP addresses, in compliance with GDPR regulations. This means that the last octet of the IP address is masked before data processing.

Legal basis:

Data processing via Google Analytics is based on the legitimate interest (Art. 6.1.f GDPR) of the controller to statistically analyze Site usage to improve its functionality and content.

Extra-EU data transfer:

Data collected by Google Analytics may be transferred to the United States and other countries where Google maintains servers. Google has adopted Standard Contractual Clauses approved by the European Commission to ensure an adequate level of data protection.

Learn more:

3.2 Technical Cookies

The Site may use technical cookies strictly necessary for the site's operation, such as:

  • Session cookies: allow navigation and use of Site features
  • Preference cookies: store user choices (e.g. language, cookie consent)

These cookies do not require user consent as they are strictly necessary for Site operation.

3.3 Cookie Script

The Site uses Cookie Script, a cookie consent management service that allows users to view and control which cookies are active. Cookie Script itself sets a technical cookie to store user preferences regarding consent.

Cookie Name Duration Description
CookieScriptConsent 1 year Stores user consent preferences for cookies.

4. Third Party Cookies

The Site does not directly integrate other third-party services (e.g. social plugins, embedded videos, maps) that might install cookies. Should such services be integrated in the future, this policy will be updated accordingly.

5. How to Manage Cookies

5.1 Management via Cookie Script

Upon accessing the Site, a banner is displayed that allows accepting or rejecting analytical cookies. You can modify your preferences at any time by clicking on the "Manage Cookies" icon/link in the site footer or reopening the Cookie Script banner.

5.2 Management via Browser

You can manage, disable or delete cookies through your browser settings. Below are links to official guides for the most common browsers:

Attention: Disabling all cookies may compromise some Site functionality.

5.3 Opt-out from Google Analytics

To prevent Google Analytics from collecting data on your browsing, you can install the browser add-on to disable Google Analytics:

6. Cookies and Consent (GDPR)

In compliance with GDPR Regulation (EU 2016/679) and the Guidelines of the Data Protection Authority:

  • Technical cookies: do not require prior user consent as they are necessary for Site operation
  • Analytical cookies (Google Analytics): require explicit user consent, which is requested via the Cookie Script banner on first access
  • Informed consent: the user is informed about cookie purposes and can freely choose whether to accept or reject them
  • Consent withdrawal: the user can withdraw consent at any time via Cookie Script or browser settings

7. Cookies and Site Performance

The analytical cookies we use help us to:

  • Identify pages with loading problems or errors
  • Understand which content is most appreciated by users
  • Optimize Site navigation structure
  • Improve user experience on mobile devices
  • Adapt content to visitor needs

8. Retention Period

Data collected via Google Analytics is retained for a maximum period of 26 months, after which it is automatically deleted. You can request early deletion of data by contacting us at the addresses indicated at the bottom of this page.

9. User Rights

In relation to data collected via cookies, the user can exercise the rights provided by GDPR:

  • Access: know which data has been collected
  • Rectification: correct inaccurate data
  • Erasure: request data removal
  • Objection: object to processing for legitimate reasons
  • Restriction: limit processing in certain circumstances
  • Consent withdrawal: withdraw consent given

To exercise these rights, contact: privacy@pamasoft.com

10. Data Security

We adopt appropriate technical and organizational measures to protect data collected via cookies from unauthorized access, loss, destruction or accidental disclosure. Transmitted data uses secure SSL/TLS connections.

11. Cookies and Mobile Devices

Cookies work the same way on all devices (desktop, tablet, smartphone). You can manage cookies on mobile devices through browser or app settings used for browsing.

12. Cookie Policy Changes

We reserve the right to modify or update this Cookie Policy at any time to reflect changes in our practices or regulatory compliance. Changes will be published on this page with indication of the last update date.

We recommend consulting this page periodically to stay informed of any updates.

13. Useful Links

14. Contacts

For any questions, clarifications or requests regarding this Cookie Policy or the use of cookies on our Site, you can contact us:

  • Elleffe sas
  • Registered office: Via E. Fermi, 75 - 51100 Pistoia, Italy
  • VAT: 05657500483
  • Email: privacy@pamasoft.com
  • Info email: info@pamasoft.com
  • PEC: pamasoft@pec.it
  • Phone: +39 012 345 6789

15. Supervisory Authority

In case of disputes relating to personal data processing via cookies, you can lodge a complaint with the competent supervisory authority:

Document updated on: December 5, 2025

Elleffe sas - VAT 05657500483

Via E. Fermi, 75 - 51100 Pistoia

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Our team is available to answer any questions about cookie management and data protection.

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